Health & Shipping

"Health Guarantee and Shipping Process" page at Contented Samoyed Puppies Home

Health Guarantee & Shipping Happiness

Welcome to the "Health Guarantee and Shipping Process" page

At Contented Samoyeds Puppies Home, we prioritize the health and well-being of our puppies above all else. We are committed to breeding healthy, happy, and genetically sound Samoyed puppies, and we stand behind the quality of our dogs with a comprehensive health guarantee.

Our Commitment to Healthy Puppies

Health Guarantee Overview:

Our health guarantee provides peace of mind to puppy buyers, assuring them that their new furry companion has been bred responsibly and is free from genetic defects and hereditary conditions to the best of our knowledge. We believe in transparency and honesty in all our dealings, and our health guarantee reflects our commitment to the welfare of our puppies and their future families.

Terms of our Health Guarantee:

  1. Genetic Health Guarantee: We guarantee that our puppies are free from genetic defects and hereditary conditions that would significantly impact their quality of life for up to [length of guarantee period, e.g., one year] from the date of purchase.

  2. Health Examination: All our puppies undergo a thorough veterinary examination by a licensed veterinarian before they are placed into their new homes. We provide a written health certificate documenting the puppy's current health status, vaccinations, and deworming treatments.

  3. Vaccination and Deworming: Our puppies receive age-appropriate vaccinations and deworming treatments according to recommended protocols. We provide documentation of all vaccinations and deworming treatments administered to the puppy.

  4. Health Screening of Parents: Our breeding dogs undergo comprehensive health screenings, including hip and elbow evaluations, cardiac exams, and genetic testing for hereditary conditions relevant to the Samoyed breed. We make every effort to ensure that our breeding dogs are healthy and genetically sound.

  5. Health Guarantee Activation: To activate the health guarantee, the puppy buyer must take their new puppy to a licensed veterinarian for a wellness examination within [number of days, e.g., three] days of taking possession of the puppy. If the veterinarian identifies any significant health concerns, the buyer must notify us immediately.

  6. Return Policy: In the unlikely event that a puppy is found to have a significant genetic defect or hereditary condition within the guarantee period, we offer options for the buyer, including a replacement puppy of equal value (subject to availability) or a refund of the purchase price.

  7. Exclusions: Our health guarantee does not cover health issues resulting from neglect, abuse, accidents, or failure to provide proper care, nutrition, and veterinary treatment. It also does not cover minor, self-limiting conditions that are common in puppies, such as minor respiratory infections or digestive upsets.

Shipping Process:

We understand that not all puppy buyers are able to visit our location in person to pick up their new puppy. To accommodate buyers from out of state or those who are unable to travel, we offer safe and reliable shipping options for our puppies.

Shipping Process Overview:

Our shipping process is designed to ensure the comfort, safety, and well-being of our puppies during transit. We work with reputable airlines and professional pet transport companies to provide a stress-free shipping experience for both the puppy and the buyer.

Steps in the Shipping Process:

  1. Health Certification: Before a puppy can be shipped, it must receive a clean bill of health from a licensed veterinarian. We arrange for the puppy to undergo a final health examination and obtain a health certificate stating that the puppy is fit to travel.

  2. Travel Arrangements: Once the puppy has been cleared for travel, we coordinate with the airline or pet transport company to book a flight or ground transport service for the puppy. We take into consideration factors such as the puppy's age, size, and destination when selecting the most suitable transportation method.

  3. Travel Crate Preparation: We provide a sturdy, airline-approved travel crate for the puppy, ensuring that it meets all necessary size and ventilation requirements. We also include bedding, water, and a familiar toy or blanket to keep the puppy comfortable during the journey.

  4. Flight Monitoring: On the day of the flight, we monitor the puppy's journey closely, tracking its progress and ensuring that all necessary arrangements are in place for a smooth transit. We provide the buyer with the flight details and tracking information so they can follow the puppy's journey in real-time.

  5. Arrival and Pickup: Upon arrival at the destination airport or designated pickup location, the buyer can collect their new puppy. We provide detailed instructions and guidance to ensure a seamless pickup process, including information on how to acclimate the puppy to its new environment and what to expect in the first few days after arrival.

  6. Follow-Up: We follow up with the buyer after the puppy has arrived safely to ensure that everything is going smoothly and to address any questions or concerns they may have. We remain available to provide ongoing support and guidance throughout the transition period and beyond.

At Contented Samoyeds Puppies Home, we are committed to providing our puppy buyers with the highest level of service, support, and assurance. Our comprehensive health guarantee and reliable shipping process are a testament to our dedication to the health, safety, and happiness of our puppies and their future families. We strive to make the process of purchasing and receiving a puppy from us as stress-free and enjoyable as possible, ensuring that each puppy finds its way into a loving and caring home.